While a commercial tow truck service is a necessity when your vehicle is in need of immediate assistance, diversifying your revenue streams is easy with additional services. You can offer roadside assistance such as fuel deliveries, jumpstarts, and tire changes. If you are a sole proprietor, you may want to use a DBA (doing business as) name to avoid confusion. To protect yourself from potential lawsuits, you should secure a domain name for your business.
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If you’re planning on hiring a commercial tow truck service, look for testimonials and authentic reviews from previous clients. Whether these testimonials come from actual customers or are from social media, their reliability is essential. A good tow truck service should have a long track record and be experienced in their line of work. If you’re a business owner, you should make sure the service you hire offers the kind of services you require.
Heavy-duty towing is another option. In addition to offering the traditional flatbed and wheel dolly, this service provides “emergency” roadside assistance to insurance carriers, agents, and governments. An integrated truck also has movable arms on its end that clamp on to the wheels of a vehicle. Most integrated trucks can be controlled from inside the tow truck’s cabin. In rural areas, some tow truck services even provide fire suppression services.
Towing businesses seek contracts with businesses to provide services. Contracts with car repair shops, apartment complexes, and cities are common ways to acquire business. Additionally, many tow truck companies rely on AAA contracts. While these contracts may offer steady business, successful businesses always look for other lucrative contracts. Once their customer base has grown, they can hire additional employees and purchase more tow trucks. If all goes well, you can even create a central dispatch office. Using call representatives to coordinate the work of the tow truck drivers will increase customer satisfaction. A quick response time and exceptional service will build brand loyalty.